Windower / FFXI "Not Responding" (Windows 10 blue circle)

Hi!

On / around April 26, 2016 I started seeing POL / Windower start showing a status of "Not Responding" and the blue circle appears on top of the window.  Waiting doesn't clear it up and ALL pressing close does either immediately closes Windower (no prompt for cancelling, terminate, or exit to POL) OR brings up the Window prompt to wait or close the application.

This ALWAYS occurs during a FIGHT (never any other time) and typically after lots of them.  As for my system see below:

Windower has been running smoothly and the only updates I did thus far are those that came through automatically.

Suggestions, ideas, help, please! :-)

I.B. Halliwell on Ragnarok (formerly of Caitsith)

ADDITION:  I did NOT upgrade, but bought my copy of Windows 10 Professional from Microsoft (via Amazon).  I did a clean installation on the SSD fresh.

=====================================

Summary:

Dell Precision Workstation T7500

Dual Processor (12 physical core)

48GB of RAM

GeForce GTX 970 (latest video driver sent out by NVIDIA)

3 monitors (1920x1200, 2560x1600, 1920x1080)

Boot Drive:  SSD (1TB)

Data Drives: Multiple main - Seagate 2TB

USB 2.0 and 3.0

OS Name    Microsoft Windows 10 Pro
Version    10.0.10586 Build 10586
OS Manufacturer    Microsoft Corporation
System Name    CAITSITH
System Manufacturer    Dell Inc.
System Model    Precision WorkStation T7500
System Type    x64-based PC
Processor    Intel® Xeon® CPU           X5680  @ 3.33GHz, 3326 Mhz, 6 Core(s), 12 Logical Processor(s)
Processor    Intel® Xeon® CPU           X5680  @ 3.33GHz, 3326 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date    Dell Inc. A16, 5/28/2013
SMBIOS Version    2.5
Embedded Controller Version    255.255
BIOS Mode    Legacy
Installed Physical Memory (RAM)    48.0 GB
Total Physical Memory    48.0 GB
Available Physical Memory    43.4 GB
Total Virtual Memory    55.0 GB
Available Virtual Memory    49.6 GB
Page File Space    7.00 GB
Page File    C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions    Yes
Hyper-V - Second Level Address Translation Extensions    Yes
Hyper-V - Virtualization Enabled in Firmware    Yes
Hyper-V - Data Execution Protection    Yes
 

Name    NVIDIA GeForce GTX 970
PNP Device ID    PCI\VEN_10DE&DEV_13C2&SUBSYS_136619DA&REV_A1\4&26E0BFED&0&0018
Adapter Type    GeForce GTX 970, NVIDIA compatible
Adapter Description    NVIDIA GeForce GTX 970
Adapter RAM    (1,048,576) bytes
Installed Drivers    nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
Driver Version    10.18.13.6472
INF File    oem39.inf (Section006 section)
Color Planes    Not Available
Color Table Entries    4294967296
Resolution    1920 x 1200 x 59 hertz
Bits/Pixel    32
Memory Address    0xF6000000-0xF7EFFFFF
Memory Address    0xE0000000-0xF1FFFFFF
Memory Address    0xF0000000-0xF1FFFFFF
I/O Port    0x0000DC80-0x0000DCFF
IRQ Channel    IRQ 24
I/O Port    0x000003B0-0x000003BB
I/O Port    0x000003C0-0x000003DF
Memory Address    0xA0000-0xBFFFF
Driver    c:\windows\system32\drivers\nvlddmkm.sys (10.18.13.6472, 12.07 MB (12,659,136 bytes), 3/28/2016 20:47)
 

Drive    C:
Description    Local Fixed Disk
Compressed    No
File System    NTFS
Size    837.92 GB (899,710,709,760 bytes)
Free Space    714.57 GB (767,263,326,208 bytes)
Volume Name    Vanadiel
Volume Serial Number    6EE95532
    
Drive    D:
Description    Local Fixed Disk
Compressed    No
File System    NTFS
Size    1.82 TB (2,000,395,694,080 bytes)
Free Space    1.40 TB (1,542,697,377,792 bytes)
Volume Name    Data_Drive
Volume Serial Number    20028F69
    
Drive    E:
Description    CD-ROM Disc
    
Drive    F:
Description    CD-ROM Disc
    
Drive    G:
Description    Local Fixed Disk
Compressed    No
File System    NTFS
Size    4.55 TB (5,000,845,586,432 bytes)
Free Space    2.42 TB (2,659,988,017,152 bytes)
Volume Name    Bastok_001
Volume Serial Number    F089537E
    
Drive    H:
Description    Local Fixed Disk
Compressed    No
File System    NTFS
Size    4.55 TB (5,000,969,318,400 bytes)
Free Space    3.40 TB (3,734,173,855,744 bytes)
Volume Name    Bastok_002
Volume Serial Number    06AE2F3D
    
Drive    I:
Description    Local Fixed Disk
Compressed    No
File System    NTFS
Size    1.82 TB (2,000,394,645,504 bytes)
Free Space    1.82 TB (2,000,094,560,256 bytes)
Volume Name    Cellblock_NTFS_01
Volume Serial Number    CA1878C8
    
Drive    J:
Description    Local Fixed Disk
Compressed    No
File System    NTFS
Size    2.27 TB (2,500,356,730,880 bytes)
Free Space    2.27 TB (2,500,040,634,368 bytes)
Volume Name    Cellblock_NTFS_02
Volume Serial Number    D6550580
    
Drive    Z:
Description    Local Fixed Disk
Compressed    No
File System    NTFS
Size    279.27 GB (299,864,420,352 bytes)
Free Space    209.39 GB (224,834,326,528 bytes)
Volume Name    SAS_Drive
Volume Serial Number    5EA9E14A
 

got same issue here, windower crash after 30 mins -/+ of fight and i got not responding thing

i'm on windows 10 professionnal édition i reboot, reinstall windower, delete nvidia and make a fresh reinstall still the same issue

got same issue here, windower crash after 30 mins -/+ of fight and i got not responding thing

 

i'm on windows 10 professionnal édition i reboot, reinstall windower, delete nvidia and make a fresh reinstall still the same issue

In my case, it ONLY seems to die during a fight.

I'll look after my 2 POL accounts (17 characters) each day (call it my accounting work), such as gardening, checking the Goblin, etc (takes about 2.5 hours or so) and no hang.  I go somewhere and start soloing and after awhile "not responding" occurs.  It would be nice to know what is hanging Windower / POL.  Is there a way to determine what component is amiss?

Thanks! :-)

P.S.  Sorry for your difficulties! :-)

yep for me too happen when i fight, i dont know how or when maybe its when you use a ja or something else, its not dual box issue it happen when i use only 1 char as well, i'll do some test today like unload all plugs to see if it still crash or not

tried with all add on off still crash, now i try with all add on + all pulgs off

windower w/o any add on or plugs wrok w/o crash so far  so look like 1 or more plug in make it crash i try a bit more then i'll try w/o plug and add on loaded to see

loaded all plug one by one and crashed after guildwork up i retry with all add on + plug up but GW to be sure

5h w/o any "no respond" and crash so look like its guildwork plug the problem

guildwork is not built by the windower team but by guildwork them selves so you have to contact them

yep i'll notice them, i don't know why GW plug cause windower window to "not respond" but i think they made a plug update some days ago and since that plug don't work well at least with windows 10

yep i'll notice them, i don't know why GW plug cause windower window to "not respond" but i think they made a plug update some days ago and since that plug don't work well at least with windows 10

I agree with everyone else the problem is with the GUILDWORK plugin!

I removed it and fought for 4 hours straight without a crash.  With Guildwork while fighting and it died within 20 minutes.

I do LOVE the plugin and hope they'll continue supporting it.

I.B. Halliwell

Hey everyone,

I submitted a report of this hang issue to Guildwork using the following URL

https://guildwork.ze...us/requests/new

I have YET to hear back and am wondering if they're waiting to see if others report the same issue.  Can YOU, please, use the URL and report the problem, too?  You might also point to this thread to show how many others are having the issue.

Maybe not hearing from them on technical issue is normal.  I just don't know and want to insure they realize there is a problem and I'm not some insane customer.

Thanks,

I.B. Halliwell

Hi,

I reported this issue to the Guildwork people (see above entry in this thread for the URL) and have not heard anything.

I'm wondering if they got it or what.

Has anyone else submitted a report?  Maybe they think it is just me and thus made it a very low priority given it doesn't occur all the time (at least for me, only during battle).

I.B. Halliwell of Ragnarok (formerly of Caitsith).