I've been messing around for another 45 mins trying to get binder finder to see the key presses. It just won't now no matter what I do.
I feel like now that profiles have been saved in hardware mode, software mode just doesn't work :/ I can't get it to do anything. Getting super frustrated I might have to contact their support. I tried creating new profiles that are completely blank, and I had only ever bound one key to test. I also tried lots of other things like simply making a new profile for software mode, and tying it to launch a program. Nothing. Whatever is saved to the keyboard in the on board memory seems to take precedence on all three profiles now and there's no way to "reset" it. Hopefully I don't have to send the board back :/
Edit: I can't get software mode to work at all I made a support ticket with ASUS. I can make profiles I can select software mode, but it just stays in hardware mode and unless I save any profile changes to hardware mode they never take effect. This also disables the ability to lauch programs via a macro key and some other features hardware mode can't do.
Thanks for your hard work so far I'll get this resolved as soon as I can and get back to you. I will also try my other computer later today to try to see if it is a software issue. I honestly think it's their software tho I think it was rushed out the door.
Edit 2: WOW ok, it's definitely a software issue. On my laptop. I just installed it on my desktop and it worked exactly how it is supposed to. I don't have ffxi installed there so I can't test binder. But I'll resolve the software issue on my laptop and get back to you.